Privacy Policy


Who we are
Our website address is: https://trattoria102.mt.


Information we collect

When you interact with our website, we may collect:

  • Personal details you provide (such as name, email, phone number) when making a reservation or submitting a contact form.
  • Data entered in comments, including IP address and browser user agent string (to help with spam detection).
  • Technical information about your visit, such as IP address, browser type, and usage data (collected via cookies or analytics tools).

Cookies

  • If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These last for one year.
  • If you visit our login page, we set a temporary cookie to check if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
  • When you log in, several cookies are set to save your login information and screen preferences. Login cookies last for two days, screen option cookies for one year. If you select “Remember Me,” your login will persist for two weeks. When you log out, login cookies are removed.
  • If you edit or publish an article, an additional cookie is saved in your browser. It contains no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves as if the visitor had visited the other website directly.

These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that content, including tracking if you have an account and are logged in to that website.


Reservations and contact forms

If you use our reservation system or contact form, we collect the personal information you provide (such as name, email, phone number, and message content). This information is used only to respond to your request or confirm your booking.


Newsletter

If you subscribe to our newsletter, we will use your email address to send occasional updates, offers, and news. You can unsubscribe at any time by clicking the “unsubscribe” link in any email.


Who we share your data with

  • Visitor comments may be checked through an automated spam detection service.
  • Reservation and contact form data may be processed by trusted third-party service providers (such as email or booking platforms).
  • We do not sell or rent your personal information to third parties.

How long we retain your data

  • Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.
  • For registered users (if any), we store personal information in their profile. Users can see, edit, or delete their personal data at any time (except their username). Website administrators can also see and edit that information.
  • Reservation and contact form data are retained only as long as necessary to fulfill your request, or as required by law.

Your rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Request a copy of your data (data portability).
  • Withdraw your consent at any time.
  • Object to or restrict the processing of your data.

To exercise these rights, please contact us using the details below.


Security of your data

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.